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Returns

We hope you are happy with your purchase but understand you may change your mind before you use an item.  Our returns policy gives you 14 days from the day you receive your order to return an item unused, unwashed, and in it's original packaging for a full refund.  The cost of return postage to us will not be refunded.

If an item is found to be faulty then we offer a full refund or a replacement, whichever you would prefer and depending on stock levels, as well as return postage reimbursed by us (Standard Royal Mail Second Class post only).
 
If you need to return an item then please email jane@thelittlenappyshop.co.uk and we will guide you through the process. 

Your invoice will be attached to your order confirmation email so please keep it safe until you know you are happy with your purchase.